We would just like to extend a warm thank you to you and the staff at the Union Bank Inn. We first stayed at your property on our wedding night ten years ago and have stayed on a few anniversaries since then. We absolutely love your hotel. Last night we stayed to celebrate our ten year anniversary. We were so impressed by the front desk staff member named Nikola. This man is such a great ambassador for your property. He was genuinely kind and welcoming – and actually seemed to enjoy the experience of greeting guests (this is so rare in today’s customer service experience). We were upgraded to the Giverny Suite based on comments the staff left on our profile from our last stay. Wow, what an amazing space that suite is. We loved the soaker tub. Breakfast at Madison’s Grill was perfect, as it always is. The server, Belinda was a hard working and very friendly woman. We will be sure to leave glowring reviews on Trip Advisor, and tell everyone who will listen how amazing the Union Bank Inn is.

I have never had such great service in a hotel. This little out of the way jewel is a unique Boutique hotel in downtown Edmonton, close to Rogers Place. I stay there for work about 7 times a year and what stands this hotel out for me is the kindness of all the staff and the cleanliness of the hotel. A wonderful experience with a complimentary wine and cheese plate delivered at the end of a long day.

I had a great stay. The daily wine and cheese was a very nice touch and the breakfasts were excellent.

My wife and I wish to thank you for a wonderful stay, and for the beautiful anniversary welcome gift left for us in our room. The room was quiet and comfortable and the staff were very friendly and professional. Our breakfast Saturday morning was excellent. We have both been informing our friends of the wonderful hospitality and will highly recommend your hotel to anyone looking for a nice place to stay in Downtown Edmonton.

Stayed at the Union Bank Inn for a few days so had breakfast a couple of times and dinner as well. Food and service are great. A really nice guestroom as well.

We held our office dinner at Madison’s Grill and it was one of the best ever. Before dinner, we were at a nearby spa and Graham Leggett, the hotel Sales Manager took it upon himself to meet us at the spa with umbrellas since it was raining. All of my coworkers have been raving about the food and service, many of whom were trying Madison’s Grill for the first time. Thanks to Graham and the Madison’s Grill team for making this a truly memorable experience. We will definitely visit again!

We came here with friends and colleagues to celebrate my graduation (my PhD) from the University of Alberta. This place was terrific. A lovely ambiance with a very tolerable noise level. Food was great. I had the wild mushroom papperdelle which was very tasty and beautifully plated. Everyone else’s meal looked good and they all seemed to enjoy it.

We stayed in the Contemporary Wing in the Presidential Suite. The room was beautiful and so clean. The complimentary wine and cheese were a nice addition. The bed and pillows were the most comfortable we’ve slept on. Fabulous complimentary breakfast in the beautiful restaurant. Friendly and courteous staff. We met one of the owners on our way out and she was very personable. We will definitely be staying again! Next time we will try the Historical Wing. 

Breakfast was flavorful and you could pick anything off the menu. Not a buffet or continental like so many other hotel chains. Wine and cheese plate in the room each evening was very nice. High quality and a nice treat when coming back from meetings all day. Room service is affordable and very delicious.