Kevin, the Food and Beverage Manager, and his staff did such an incredible job on Saturday, August 18, 2018 for our Wedding. My husband and I both felt like we were treated like royalty and our guests had such a good time as well. The service was impeccable and the food was amazing!! Attention was paid to every detail that was important to us and we were able to sit back and enjoy such a monumental moment in our lives. We appreciate all that the Union Bank Inn and Madison’s Grill did to be attentive to our needs and wants. Kevin Rutkowski’s consistent open communication and responsiveness throughout the planning process really made him such a wonderful person to work with. I would highly recommend the Union Bank Inn and Madison’s Grill to anyone wanting to host a special event. Well done!!

Devon & UBI Team,

Brent and I wanted to offer sincere thanks to you and your fellow staff for making our wedding experience a perfect 10!

All of our guests loved the hotel and restaurant and were blown away by the intimate, perfect ceremony in the Devonshire room. We’re excited to get the photos from our photographer!

Thanks again for your help in organizing- you went the extra mile and it showed!
Many thanks 🙂

I wanted to send you a quick note to recognize Devon for her amazing organization and communication with regard to my husband, Geoff’s, surprise 50th birthday party. Devon has been so courteous and professional throughout and, as I’m sure you know, is a really great representative for Union Bank Inn. Despite being really busy with other functions, she found time to come and meet me in person and to gratulate Geoff on his milestone birthday. That was very meaningful. Organizing the entire function through email was effortless as Devon was prompt and responsive, ensuring that the party went off without a hitch. Please pass on our gratitude to Todd and the other severs. They were absolutely amazing and very attentive to our needs. We have always had a fabulous experience at Madison’s Grill and the Union Bank Inn, and tonight was no exception. We would highly recommend you to our friends and family and our guests tonight all felt the same way. Thank you all again.

I spent two nights at the Union Bank Inn in Edmonton in October, and was totally delighted with my stay. From the lovely lady who cheerfully checked us in at 3 AM after a late train, to the rest of the staff who treated us royally, everyone went above and beyond. The fireplace in the bedroom was a treat, and the breakfast was scrumptious. This has to be the best place to stay in Edmonton!

After some confusion and a mishap with our reservation my family and I thought we were out of luck in catching the Christmas parade. The staff at Union Bank went above and beyond. Finding us a room with a view of Jasper Ave. They even left a little gift and card from Santa for our little one. Everyone was amazing and helpful. Never had better service at a hotel.

I stayed here for a business trip in October and November. I have nothing but good things to say about this boutique hotel. Everything from the sincerity and friendliness of every employee, to the comfort of the rooms, was an absolute joy. The second time I stayed here, I felt like it was home. The breakfast was fantastic, the rooms were clean, and the location is very convenient. I highly recommend this hotel, and will always stay here when I am in Edmonton on business or for pleasure.

We just wanted to say a final great big thank you to Kevin & Devon for hosting our wedding last Saturday. As well, thank you for accommodating all our requests and details that made our reception so memorable. Our guests, along with us, were so impressed with everything from the set up, AV, and food to the fantastic service we experienced. The room looked absolutely beautiful. Many of our guests and us hope to visit Madison’s Grill again. Please extend our gratitude to the wait staff, chefs, and bartender from last Saturday night.

I’ve been coming to the Madison Grill for a few years now (5+) usually a few times per year. Never disappointed, some staff has changed over time, service is always excellent & food quality has never wavered a bit. This visit I had the 6 course chef’s tasting with a wine pairing, and it was exactly as expected – magnificent. Great food, excellent service, and beautiful fun atmosphere.

Staff was great. Very helpful and friendly. Always greeted us by name and went out of their way to accommodate us. Madison’s restaurant on the property was excellent.

Looking for that special night, then the Union Bank Inn is the place to go !!! Right from the start, Azza at the front desk made us feel right at home. Our Heritage room was romantic with a super comfortable bed and a warm fireplace. The Madison Grill Restaurant downstairs was a 10 out of 10. Our server Todd treated us with impeccable service, making suggestions about dinner choices and even introducing us to Chef Jarrod after finishing our meal. His attention to detail and warm nature made us feel very welcome and we will most definitely be coming back.

You, your staff and the facility provided superior support, advise and service.  We were extremely happy with the end result and we have received numerous phone calls and messages from guests thanking us for the wonderful event as well to congratulate me on my unbelievable prowess at being able to organize such a fun party. Appropriately, I have accepted the accolades with appropriate levels of humility and a complete disregard to giving you,  your staff, or Conny any recognition at all.  Unfortunately they all know I am full of BS. Your Hotel will remain on our list as the best place in town.

Love this place!! New favourite when visiting Edmonton. Being right at the LRT Central Station makes it easy to get around. We had a heritage suite which had a retro but classy atmosphere. Wine and cheese brought to the room for free was a nice touch. Free Breakfast too