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10053 Jasper Avenue, Edmonton, AB  T5J 1S5

Hotel Reservations:
780-423-3600  |  1-888-423-3601
info@unionbankinn.com

  • TripAdvisor

Google Rating
4.4
Based on 296 reviews
Union Bank Inn
Union Bank Inn
4.4
Amber H.
23:49 26 Feb 21
Had a lovely stay here at the end of our vacation. Decided to treat ourselves to the Presidential Suite but decided to change suites when we realized the Gilverny Suite had the larger soaker tub. The conceirge, Andrew, was more than accomadating. Dinner and breakfast at the Madison Grill was delicious and our waiter Soliman was fantastic.The only complaint we had was the fact that we couldn't get the room temperature lower than 22 degrees and we are the type ofpeople that like to sleep with the window open in the middle of winter ❄️Will definitely be back!
Joald L.
16:46 22 Feb 21
My girlfriend booked a night for us and I was extremely impressed with my stay. Our room was so nice, the mini fridge had 2 platters of cheese, grapes and crackers along with wine.The fireplace was a nice touch to set the mood for the evening.The following morning we went downstairs and had an amazing hot breakfast. We were the last one down there for breakfast and we were so grateful that the kitchen was willing to accommodate us.At some point during the meal, our server dimmed the lights down and that gesture was so appreciated.If you want to stay somewhere were you will feel taken care of, don't hesitate to book a stay at this hotel.From the front-desk staff to staff taking care of the rooms, we were greeted with warm smiles and friendly attitude. We'll be back to stay again for sure!
Lorraine B.
21:00 14 Feb 21
Carmen B.
18:58 14 Feb 21
It is mine and my partners 8 year anniversary, so we decided to stay at this hotel. We purchased the Valentine’s Day special. Including a la carte breakfast & cheese and wine delivered to the room. The cheese and wine was mediocre. It was about 2 oz of wine. And the a la carte... well it was just disappointing. A muffin, a yogurt and a granola bar.....The duvet feels like a curtain. There was pee on the toilet. The bathtub is tiny.This was not great. However the staff were lovely!I’m not saying don’t stay here, it’s a pretty nice hotel and there were no huge issues. But they are a bit deceiving with things they think are bonuses.Also, Union Bank Inn... get new duvets. That was the worst!
Daniel P.
00:44 14 Feb 21
Our room was quiet, clean and very spacious. The customer service was great.
Chris A.
00:46 21 Jan 21
Great spot to stay
Nick G.
03:01 30 Dec 20
Very nice rooms and exceptional customer service! We can't wait to come stay again once the restaurant is open!!!
Jungeun L.
01:38 20 Dec 20
Very good and excellent services.Very cozy and comfortable accommodation.
Kat A.
21:30 13 Dec 20
Love the atmosphere, service and breakfast here.
C M.
17:29 26 Nov 20
This place is absolutely beautiful! The staff were so friendly and helpful especially Azza. The rooms were large and beautifully decorated with a fireplace and the bed was extra comfy. The restaurant is lovely and has a wonderful ambience. My husband and I really enjoyed the six-course meal and the wine pairing. Everything was delicious and well-presented. We will be back and would recommend this Boutique Hotel as an absolute must for anyone who wants to be downtown in Edmonton.
John R.
23:47 22 Nov 20
My wife and I went for an anniversary get away. Excellent customer service beautiful rooms. Even with the covid restrictions it was an oasis.
Sean K.
19:36 16 Nov 20
My wife, & I stayed there for one night on my 50th Birthday last night. We were booked In the older side facing downtown Jasper Ave, they upgraded us to the contemporary king size suite. This suite is so amazing. The ensuite bathroom is unbelievable. Will definitely be back.
Vicky V.
00:13 12 Nov 20
James S.
17:10 06 Nov 20
Hotel itself is great. The rooms are very cozy and you get wine and cheese when you arrive. The breakfast is amazing and included. The one thing I did notice were the front desk staff, who were friendly, but some not wearing masks. I am not sure what the policy is in Edmonton, but it seemed very strange to me that not all staff were in masks. Other than that, a great experience and we will definitely be back.
Mitchell S.
04:26 25 Oct 20
Ruby C.
17:12 03 Oct 20
Dreena
19:00 09 Sep 20
Erika L
03:03 26 Aug 20
We got married at the Union Bank Inn on August 22, 2020. I cannot say enough amazing things about our experience with them! We planned everything within a few months as we had to downsize and rebook our wedding due to COVID. Our event coordinator, Graham, was an absolute pleasure to work with! He was so accommodating and took everything we said into consideration! They planned such an amazing day for us! The set up of the room was STUNNING! They made the whole day flow so smoothly and the food was DELICIOUS! We got so many compliments from our guests about how much they loved our wedding! And we had an amazing time too! Not to mention there were some great places within walking distance for photos which was great! We also spent the night in the hotel, which was absolutely gorgeous and very clean. The breakfast in the morning was so delicious! I would highly recommend the Union Bank Inn as a wedding venue, just so beautiful and amazing staff, couldn’t have asked for a more perfect wedding!
Yana K.
17:41 25 Aug 20
Great food for room service
Chad D.
16:23 23 Aug 20
We stayed on the Heritage side of the hotel. The room was a bit disparate from the advertised photos, but I'm confident much of this has to do with the extra strains placed on staff because of COVID. Two advertised items were also missing from our deluxe room: a mini-fridge and bathrobes. The room's are a tad dated, which is to be expected, especially on the heritage side, but the bed is comfortable, albeit with sheets that were a little rough. I've been in buildings equally as old in downtown Edmonton, and they haven't been nearly as well kept as the Union Bank Inn.To justify the 5-star rating, I've taken into account the exceptional hospitality of both receptionists I dealt with. Each staff member I greeted performed with decorum and was pleasant in their interactions with me. The wine and cheese in the room is a welcome touch and the breakfast at Madison's Grill is a great way to start a morning. The central location is ideal as is the overall cleanliness and appearance of the building. I had no issues thinking that things were not sanitized. Our room was also discounted as part of a promotion.Overall, this is a lovely place to stay in downtown Edmonton, and it is worth the experience.
Mirinda H.
23:30 26 Jul 20
Four stars.Upon arrival we were not sure where to park or what the ramifications of parking were. The hotel charged us$60.00 to park for two nights...No one helped us bring in our luggage as we navigated a barrage of transient individuals.Overall the service was good. Food was mediocre. First night the meal was spot on. Steak was cooked to perfection. Second night the chicken was over cooked and the braised ribs were lacking...Room was clean. Social distancing minimums were apparent yet we didn't feel comfortable settling in until we had thoroughly sanitized the room.The bath tub wasn't as clean looking as we had hoped. But they sure did have fuzzy soft housecoats.We would stay here again but venture out for meals and find our own parking.
Joel H.
23:37 12 Jul 20
Great place to stay with lots of character and friendly staff.
Christine W.
20:12 11 Jul 20
Wow ! This hotel ticks all the boxes . The absolute best of our vacation. Definitely coming back ❤️
Shawn D.
14:11 02 Jul 20
Excellent experience. Great room and really good service and attention from staff. Very quiet and comfortable. Restaurant was very good and is now my Edmonton favorite.
DavidKelsey W.
02:35 01 Jul 20
Dale S.
18:05 29 Jun 20
P K.
16:47 21 Jun 20
It was nice to be back in a lovely Heritage room and dinner at Madisons was delicious!
Gurjeet S.
04:43 11 Jun 20
Carlyn F.
10:49 08 Apr 20
Stay away from this hotel. We had to be moved because our room only has one curtain. Both rooms smelled of feet the carpets were not clean. The hallways were quite dirty and run down. The manager is incredibly rude. When we left they accused us of smoking because they found ash on a filthy alley windowsill, so they charged my card an extra 339.00 I'm sti in dispute. Do yourself a favour and stay away this place is a, dump and a scam.
D P.
15:17 12 Mar 20
Lovely
Dave F.
03:24 11 Mar 20
Parking was bad. The vent blew air on me the all night. Sign on wall said not to touch fan. Room service was good.
James P.
19:15 10 Mar 20
Great boutique hotel. Friendly staff, great free breakfast for hotel guests, wine and cheese delivered to room every night, great rooms and a very decent rate.
MandM G.
10:45 09 Mar 20
Rylan O.
03:05 07 Mar 20
Scott S.
18:38 05 Mar 20
Nice rooms restaurant fan in room bit loud.
Edralin S.
02:25 01 Mar 20
brittany N.
18:28 29 Feb 20
Mark C.
16:28 28 Feb 20
Terry R.
02:01 22 Feb 20
An enjoyable stay with this boutique hotel, complementary wine with cheese and fruit in room upon arrival was a welcome touch. Courteous professional service from desk clerks and restaurant wait staff. Full meal service breakfast menu included, also a pleasant surprise. Finding their assigned parking access off the alley requires a trip around the block to find it. Heritage premium room had a cozy fireplace with antique furniture.
Matthew K.
20:27 17 Feb 20
Have stayed there many times. Last stay was in 508. Not their best room. View is bad, shower had very little volume, fan is loud, closet door was wonky. Staff is fantastic, restaurant is very good. Will be back, just not in 508.
Erick M.
03:52 15 Feb 20
Crisalina ann A.
01:27 12 Feb 20
K R.
16:04 04 Feb 20
We stayed here for our 10 year wedding anniversary and it was amazing. From the moment we walked in to the time we left we couldnt of asked for a better romantic getaway then the one we had. They upgraded our room free of charge and allowed us to check in early. The woman at the front desk was incredible kind and helpful. The complimentary wine and cheese was lovely and they added chocolate covered cherries which were delicious. The bed was very comfortable and we had a restful sleep in the gorgeous, clean, beautifully decorated room (We stayed in the heritage wing). The breakfast the next morning was delicious and the service was top notch. We will definitely be back and will recommend this place to whoever is looking for a romantic getaway in the city. I'd give them 10 stars if I could. Thank you for a memorable anniversary!
Alyshia A
13:41 03 Feb 20
I was really impressed with my first stay here - it was quiet, incredibly clean and the staff were amazing - very friendly and professional. Will definitely be staying here again in the future.
George A.
04:52 03 Feb 20
Good food great service. Booked a private dining room , great for board meetings
Garry W.
07:37 31 Jan 20
Location location,value great breakfast included,
Dirk J.
02:06 28 Jan 20
Pete S.
18:53 27 Jan 20
By far tye best hotel i have ever stayed in. The staff was very polite and proffesional and always willing to help. It was a clean and by far the most well set up place i have ever stayed. I would reccomend tgis place to any one. The price was also so reasonable.
Alex W.
04:34 22 Jan 20
Our go to for short work trips! Love the care and attention to detail of each room and the fireplace is a plus not to mention the jetted bathtubs! The rooms are super cozy and don't have a single bad thing to say! Best part is coming back to the room after a long work day and seeing the glass of wine, crackers, cheese and grapes ready for you all complimentary! Also, don't miss the breakfast it's amazing!
M C.
22:03 19 Jan 20
Union bank inn went beyond my expectations. I decided for my birthday to have a night away, and it could not have been better. It started from the fact that every message I sent was responded to quickly. Then when I checked in I recieved not only the complimentary wine and cheese but a surprise birthday card and chocolate covered cherries with a personal message. I ordered some wine and the gentleman who brought it was kind and had some great suggestions for dinner. Next when I got home from dinner I really wanted a a hot chocolate, and even though the restaurant was closed (unknown to me) they made me one. Then they allowed me to have a late checkout. And if that was not enough the next day I had a lovely breakfast. To top it off the room was cozy and elegant, the bathrobe luxurious and the staff was amazing. The union bank inn went well beyond what I hoped for, and made me feel truly special. I would recommend this true gem to anyone. Thankyou to everyone, and while this was my first visit it will definitely not be my last.
Klaus D.
00:57 03 Jan 20
Unbelievable service. Very friendly staff.
Don K.
08:34 23 Dec 19
Sketchy area of town. DO NOT go out after dark
Crystal S.
19:05 22 Dec 19
We came for a one night stay for our anniversary. The room was spacious, clean and they have wine and cheese waiting for you. Small added touches are lovely. Bed very comfy.We are at the restaurant for supper. We had the hen and seafood pasta. Both were delicious. Cute place. We had breakfast there as well. Salmon eggs Benny exceeded my standards. All the people we talked to were great. They helped us find parking too. Very busy downtown due to Christmas parties. Would stay here again.
Jared F.
04:09 19 Dec 19
If you get the chance to stay in this quaint hotel make sure that you book a room on the heritage side. We were blown away with how beautiful the room was, how comfortable the bed was and how wonderful the staff were. The person working the front desk welcomed us and took his time on instructing us on some of the fundamentals of this hotel. He also made a wonderful suggest for breakfast the following morning. Thank you for being one of a kind and making our stay perfect.
Michael B.
22:32 13 Dec 19
Nice rooms!
Lisa M.
00:23 12 Dec 19
Yvan M.
21:56 05 Dec 19
Te facture 250$ de frais pour smoking policy bien sure 4h apres ton depart. Et surtout que moi et ma. Femme sommes. Non fumeur.... Hotel. 2 etoiles sans plus... Odeur dans la chambre... Dejeuner et diner tres ordinaire et hors. De. Prix...
cloture M.
21:50 05 Dec 19
Soyez prudent ce sont des voleurs ils vous chargent 250$ de frais pour avoir fumer dans la chambre le seul problème es que nous sommes non fumeur chambre sale et puante. Déjeuner hors de prix pour rien dans l'assiette... Douche minuscule avec pomme fe douche au nombril.... Dans le fond du petage de broue hotel 2 etoiles pas plus
Shane A.
04:23 27 Nov 19
The room, staff, restaurant, and ambiance are all really nice, but downtown Edmonton is getting a little rough for the average person who is coming back to the hotel in the evening. Not to scare anyone away, but it is a little daunting at times when they are yelling at each other or at you and bothering you to give them stuff or buy drugs
O'Neil
17:16 10 Nov 19
Room was cosy and warm. Had a elegant feel to it and fireplace was a nice touch to give the room a warmth. Bed was a little soft but still nice. Shower was good with lots of warm water. Bathroom was actually very spacious. Staff is friendly and helpful. Free breakfast included in the main floor restaurant. Had the eggs Benedict and were very yummy. Would stay again. Price for room was fair. Had the queen sized bed.
Bex P.
23:22 14 Oct 19
Serge S.
18:49 08 Oct 19
Beth R.
01:08 05 Oct 19
Ray F.
01:22 30 Sep 19
Excellent
Vikesh G.
04:24 23 Sep 19
Rossopher R.
15:04 09 Sep 19
Katie C.
00:04 08 Sep 19
Jeff
23:46 04 Sep 19
Corbin Fadi T.
16:24 02 Sep 19
I recommend Union Bank Inn, Edmonton, Alberta - CanadaFabulous service .Outstanding .
Nerida H.
04:16 01 Sep 19
My fav hotel ever
Don C.
04:56 30 Aug 19
Greg C.
11:32 26 Aug 19
Excellent.
Troy V.
00:47 24 Aug 19
Carol D.
04:13 20 Aug 19
A little gem in downtown Edmonton, convenient to major attractions. The breakfast was excellent, as were the staff. The Heritage rooms have unique character and details, the contemporary wing is modern and stylish. Would definitely recommend.
Sherill C.
22:21 17 Aug 19
Hassan I.
21:35 16 Aug 19
Sam H.
04:08 16 Aug 19
Clean hotelFriendly staffVery good location
Grady Z.
05:52 11 Aug 19
Chrystal T.
23:24 09 Aug 19
Fantastic stay unique hotel and supreme breakfast!
Christine H.
06:02 08 Aug 19
I unfortunately had the displeasure of speaking to someone at the Union Bank Inn and experienced the rudest hospitality industry worker I've ever dealt with. I work in the event industry and deal with many hospitality professionals and have never had an experience like this. Atleast at other hotels if they are clueless and can't figure out how to help you, they try and be polite about it.I had booked a room here and had to cancel it and then found out a family member had secretly covered the room cost as a surprise, so I wanted to speak with the hotel on rebooking and making this unique situation work. When I spoke to the Inn about making this work so we could still have the experience, the woman I spoke to talked down to me like I was a child, used industry jargon, literally laughed AT me for trying to clarify my predicament, interrupted me when I tried to speak, and flat out refused to work with me on solving the issue. After 5 minutes on the phone with this woman I had completely changed my mind about giving the Union Bank Inn any money and will not ever stay here nor support it in any capacity.I cannot believe this hotel has people like this working in a customer service capacity; I was not valued whatsoever as a guest and have never been made to feel like I was so bothersome. Perhaps the employees who work during the day are more polite but this person has ruined this hotel for me, a hotel I had always looked forward staying at.Please don't support a business with such horrible customer service practices and stay in another lovely establishment available in the downtown core of Edmonton.
Russell van der V.
00:51 08 Aug 19
It's hard to put into words itself! You step through the door to most of the four & five star hotels, and your great by friendly staff! At Union Bank Inn, nothing! Hardly anyone there except the clerk sitting behind the counter, playing with his cellphone!
Philip S.
12:59 07 Aug 19
Fantastic hotel in a close location to many Edmonton attractions and good food options. The included breakfast was absolutely top notch and the rooms were clean and quite large. The bed/pillows were great and the bathrooms were similarly excellent. The only slight downside is the park next to the hotel has less than optimal clientele so be aware of your surroundings. We were never bothered by anyone.
Sunshine F.
09:25 02 Aug 19
Stuffy hotel with the front door entrance wierdly on the side of building
Robert L.
17:41 30 Jul 19
AWESOME place super friendly and went above and beyond. Rooms were amazing
Eduardo R.
21:00 23 Jul 19
Mary S.
21:32 17 Jul 19
Excellent service
Jo-lene C.
01:13 17 Jul 19
Lindsey L.
20:45 15 Jul 19
Wonderful hotel by the river and walking distance to many attractions! My husband and I stayed here and the room was amazing, the room service and restaurant were amazing. The staff all around was amazing. Thank you!
Nate D.
05:12 13 Jul 19
Beautiful hotel with a rich history
Glen K.
22:15 10 Jul 19
Absolutely great facility. Very friendly staff and kept up extremely well with a great location and great variety to their food menu. Look very much forward to staying there again. Very pleasant experience!
Corinna S.
19:02 07 Jul 19
Such a beautiful Hotel, very well maintained.
Chad G.
10:48 07 Jul 19
Tash D.
09:28 11 Jun 19
Melinda H.
19:27 10 Jun 19
Excellent stay. We stayed in the contemporary wing in the Presidential suite. The room was beautiful and so clean. The complimentary wine and cheese were a nice addition. The bed and pillows were the most comfortable we’ve slept on. Fabulous complimentary breakfast in the beautiful restaurant. Friendly and courteous staff. We met one of the owners on our way out and she was very personable. We will definitely be staying again! Next time we will try the historical wing😃
Marie G.
06:45 05 Jun 19
I have been travelling my entire life and stayed from youth hostel to 5 star hotel, but I was never so disappointed. This hotel us disgusting, old and cheap wanting to look a boutique hotel. I cannot believe al those reviews saying it is a quiet hotel, that’s not true. Extremely noisy from borh inside and outside. Smells horrible, bathroom is so tiny you do not have place to put anything. No counter. Tiny room so dark and depressing. When I switched on the light in the bathroom, I felt the electricity passing through my hand. If I had time, I would pursue this hotel, I am sure all good reviwes are fake. The bbq smell in the bathroom (towels smell like that) make me throwing up.please avoid thid hotel, it is a nightmare. However staff is very nice.
Rick C.
19:34 19 May 19
Charlene T.
18:34 19 May 19
Bob H.
03:56 27 Apr 19
Really nice, comfortable type place Great food and pleasant staff.
Alana R.
23:17 24 Apr 19
Charles L.
00:34 17 Apr 19
Harry K.
15:39 30 Mar 19
Never been there but Google spy ware is still not that good. All hail the thought police.
adrian C.
00:56 28 Mar 19
Joe D.
20:00 26 Mar 19
Other then getting blamed for stealing tools at 3am or corned buy a fake Frenchmen who was trying to make sexual advances in me in front of my wife . But other then that it was ok ..... two the two lady's of the front you guys were good thank u
Tracy N.
22:28 17 Mar 19
Lovely place. I stayed in a contemporary room that had a fire place, fridge, large flat screen TV and coffee machine. My rate for the night included a wine and cheese plate sampler that I enjoyed as a late night snack. The staff were all incredible! I was able to park in their covered garage. I aslo had a complimentary breakfast included at Madison Grill. The restaurant is very well decorated in purple hues and the food was delicious! I'm looking forward to staying in a heritage room when I stay here again in May. Highly recommend!
Tanay D.
22:11 15 Mar 19
Great service and good breakfast menu
Brian B.
17:28 10 Mar 19
Klump. W.
14:02 20 Feb 19
robert S.
23:02 12 Feb 19
A nice little hotel in downtown Edmonton, very professional staff and great food. Went for my 10 year anniversary and they gave us a complementary room upgrade and were very friendly. Would happily go again!
Ismail K.
17:16 11 Feb 19
Chandrew R.
02:28 11 Feb 19
Yolanda
18:02 02 Feb 19
Adam F.
19:39 31 Jan 19
Beautiful hotel with good food and above average service. Would highly recommend staying on the historical side of the boutique hotel. Great for perspective. They also do a great of optimizing the space they have.
Jennifer F.
18:53 31 Jan 19
This is a wonderful hotel! The rooms in the Heritage wing are warm, inviting, unique, and make your stay memorable. Should you be looking for a wonderful place to host a wedding reception, we can tell you that we had an extraordinary experience twenty years ago and keep coming back.In twenty years of staying here, we have always loved the staff, the high standards the hotel is kept at and the incredible stays. I could not more highly recommend this hotel for a boutique experience, if you can get a room in the heritage wing.Well done Union Bank Inn, keep up the amazing work!!!
Randy S.
17:50 26 Jan 19
Absolutely awesome and nothing short of first class! We will be back to experience another of your beautiful clean, classy and cozy rooms.Thank you as the value is exceptional for the location and the beautiful little park on site.
Stephen C.
03:08 22 Jan 19
The restaurant inside the hotel was a nice place to enjoy a meal. The food was delicious and presented nicely. It is also open almost everyday which is nice when some days a lot of restaurants are closed downtown.
Marius S.
10:43 20 Jan 19
Morgan F.
00:36 18 Jan 19
I love this hotel. I am staying 3 days for business and it's been amazing. The beds are comfortable the rooms are beautiful all of the staff have been incredibly welcoming and helpful everyone has made the effort to remember my name and I have really enjoyed the incredible breakfasts here. I will definitely recommend this hotel to all my colleagues who are having to come here and all of my friends who want a nice place to stay for a treat.
Jenn C.
05:09 12 Jan 19
The perfect location in the heart of downtown.Wine, cheese, crackers and grapes in our room- the perfect treat!Front desk service was prompt, ultra friendly, and super accommodating!The room was clean and modern- continental breakfast was more than expected!Thank you Union Bank; well done!
Kelsey B.
07:33 31 Dec 18
Great wedding venue. Very attentive.
Matthew W.
07:04 23 Dec 18
Everyone was very professional. Ensured our stay was worthwhile.
Scott S.
18:58 06 Dec 18
Really nice ambience. Nice location. Small boutique hotel. Window in room was a little drafty, but gas fireplace more than made up for it. Would definitely stay again.
Andy D.
01:55 04 Dec 18
pen D.
20:07 30 Nov 18
Very nice, clean, friendly staff, amazing breakfast
Marion F.
14:54 27 Nov 18
Mathew L.
21:32 22 Nov 18
Went for dinner at Madison's Grill. The menu descriptions looked promising, however the reality was much below expectations. Presentation was fine, and temperature of the beef and salmon were perfect. However a majority of the dishes lacked proper seasoning. Not enough salt or anything. The salmon was fishy, and the fishiness was absorbed into the risotto. The risotto was described as being a saffron lemon risotto - completely lacked this flavours. Sadly the best part of this meal was the bread, and the panna cotta dessert was decent. As lackluster as this meal was, the service was impeccable and our server was on the ball throughout the evening. Unfortunately, the kitchen needs to up their game as the food scene is rapidly growing in town.
Kirk D.
16:45 14 Nov 18
Fantastic boutique hotel in the heart of downtown Edmonton. Our stay for one night on our 30th anniversary was wonderful right from our checking in till leaving. We stayed in the original Union Bank portion of the hotel and loved it. We stayed in the Chintz room and it was cozy. The ambiance was great and the room was clean and tidy. The complementary wine and cheese was great. I also ordered the bubbles and chocolate and enjoyed it. The experience was lovely and will return for another anniversary in the future. I would recommend this little hotel with a big heart to anyone looking for a unique stay in downtown Edmonton. We also we to the restaurant Madison’s Grill and it was amazing.
Mark S.
03:09 14 Nov 18
Excellent!
Gunther L.
02:56 04 Nov 18
Daunalee Z.
14:11 03 Nov 18
We are from Calgary and love traveling to Edmonton for concerts and hockey games. We decided to try a new hotel, Union Bank, for the Justin Timberlake concert. We booked two nights in an upgraded room. When hearing about the postponement of the concert we immediately called the hotel to cancel our resevation. The girl we spoke to when calling the hotel was defensive and very quickly to not want to help with our situation. We asked if we could at least get a credit for when the JT does return and she get saying call the manager. We tried several times to talk to a ‘manager’ and we either got redirected several times and the girl refused to have him or her call us back. We unfortunately will never use this hotel and continue to use the Westin like previously. Very disappointed with their custome service.
jasontucker82
13:04 02 Nov 18
Didn't get a chance to stay here and won't be staying here any time soon given the poor customer service. We had planned on going to Edmonton for a concert and booked on Expedia. The concert got postponed and so the folks at Expedia called the hotel to see if we could change our dates to align with the rescheduled show. Nicholas at the front desk promptly told Expedia sorry not sorry. And that policy is policy no refund, no modification to the dates. Unfortunate. I understand the discount on Expedia is based on the lack of cancellation but in this case was hoping for some compassion (as has been granted by other hotel chains in the past) to accommodate a date change and not a refund. So if anyone is looking for a place to stay in Edmonton on Nov 4 there will be an empty room paid in full at Union Bank Inn. Be sure to take the soaps.
David A.
02:28 30 Oct 18
I had stayed here for business. Honestly, this was the most expensive and nicest hotel I have stayed in since I travel to Las Vegas! I stayed in the Contemporary side of the hotel which had a lot more historical undertones with the room setup in such way that reminded me of the early 19th century if not late Victorian era. I have a degree in history so I can appreciate the historical touches to the room. However, I would have preferred that the beds be a little firmer because I like that however you cannot please everybody. My only gripe is that they didn't have a fridge in the room.
Cory H
18:59 27 Oct 18
Captain A.
03:09 27 Oct 18
Great hotel and service
Patricia W.
14:36 26 Oct 18
An exceptional place to stay.right downtown with beautifully appointed rooms and excellent food with gracious and friendly staff.
Darryl M.
02:57 23 Oct 18
Save your money .. Some of the rudest people in the service industry.
Paul V
20:04 21 Oct 18
I was looking for information about the restaurant. The website was easy to navigate and provided me all the information I needed to make my dinner reservations
Jeremy T.
15:35 21 Oct 18
Classy,clean and well mannered Hotel anf staff
Danielle
04:07 18 Oct 18
Room was very clean, comfortable and unique. Location is next many great restaurants and amenities. The staff are personal and friendly. Would come back again.
Scott B.
21:50 16 Oct 18
Rooms were awesome, very different! I'd stay there again!
Katrina A.
20:37 10 Oct 18
Patricia W.
14:27 10 Oct 18
Alissa S.
20:07 07 Oct 18
Jordy F
03:07 03 Oct 18
Amazing hotel.!Great staff
Paul G.
02:16 03 Oct 18
A very classy boutique style hotel in the downtown core. The restaurant is beautiful with a very tasteful decor.
Jatin P.
00:37 29 Sep 18
Decent hotel, good location. Not worth the price for me.
Yeg R.
04:07 26 Sep 18
Anthony C.
21:02 20 Sep 18
Jon A.
00:38 17 Sep 18
Beautiful fireplace
Brandon M.
03:19 14 Sep 18
Johann B.
21:53 01 Sep 18
Very personal, not a big corporate hotel where you are just a room.
Michael
23:03 29 Aug 18
Great location. Big room.
Clinton W.
01:45 29 Aug 18
Very nice contemporary rooms and they include a great breakfast each morning.
Gerrit B.
13:03 20 Aug 18
Love it! A downtown inn with class and character!
Shauna D
23:55 16 Aug 18
Convenient location a short walk from the Shaw Conference Center. Enjoyed the complimentary breakfast and nightly wine and cheese. Average room. The only part I didn't enjoy was parking - the hotel has only 10 spaces and they rent them out during the day so you have to pay $20/night as well as $30/day just for parking if you don't leave during the day.
Glen P.
18:25 12 Aug 18
We booked a room at Union Bank Inn as part of a milestone wedding anniversary celebration staycation. We had a great stay. The staff were very helpful and attentive. The food and service at the complimentary breakfast was very good. We stayed in the contemporary wing and the room was very cozy and welcoming. A great experience for a special weekend! Thank you Union Bank Inn!
RUMA K.
20:08 10 Aug 18
This place at Edminton was an awesome place at downtown. There was wine kept in our room as a welcome drink, was very nice after a long drive from Calgary. The rooms were great also the complimentary Breakfast was really tasty. The staff was great and very polite inspite of checking in late at night they were very nice and patient with us. Guided us to the parking lot. I would love to go there again.
Taylor P.
23:12 09 Aug 18
Karen W
06:34 06 Aug 18
Very clean and stylish hotel. Each room is uniquely styled. Not the largest of rooms but the decor more than makes up for it. Complimentary breakfast in the Madison Grill restaurant downstairs and complimentary fruit/cheese platter or wine/cheese. Wi-fi is free, parking is not free. Quite a few restaurants nearby, or can also choose to use their room service (which has quite small portions, especially considering the price).
Daryl K.
22:15 31 Jul 18
Have stayed here a couple of times now and it definitely deserves full 5 stars. The staff is always exceptional and the rooms are very clean, modern and well appointed. Beds and pillows are very comfortable. The little attention to details really set this hotel apart (things like wine and cheese in your room, coffee machine and mini fridge). Parking is located around back but incredibly convenient. On top of all of this, this hotel is so reasonably priced. A la carte breakfast is included in your stay as well! The only small piece of feedback I can offer is to please add more power outlet options to the rooms. (Lamps with a power socket for example would be ideal, or a power bar for the desk). All in all, I highly recommend!
Andrea T.
07:05 29 Jul 18
Brendan B.
05:07 26 Jul 18
Great hotel
Christian P.
04:53 26 Jul 18
Slava Y
01:36 25 Jul 18
Great experience at this hotel!
Michael P.
02:49 23 Jul 18
Nicholas F.
02:39 22 Jul 18
Great vibe
charan R.
03:51 14 Jul 18
Well maintained
Naz K.
00:54 14 Jul 18
It was a great experience
Chris D.
22:24 11 Jul 18
Beautiful hotel and restaurant. Excellent cuisine.
Ewan S.
01:26 10 Jul 18
Decent hotel in good location. Nothing special but t ticks all the boxes.
Fred T.
01:40 08 Jul 18
Great place friendly helpful staff. Really nice restaurant. Good amenities.
Ray C.
14:27 07 Jul 18
Matthew W.
03:21 03 Jul 18
Fantastic boutique hotel. Amazing staff, amazing stay every time.
Branden L.
17:01 23 Jun 18
Cool decor and great a la carte breakfast. Would recommend!
Wyld G.
18:37 15 Jun 18
Clean and very comfortable. I thought bus noise and park next door would be an issue but was such a comfy bed I fell right asleep. Not too soft not too hard. Wine and cheese for free was a great touch. Included a most excellent breakfast, a real one, not one of those bad buffet lines, but made to order real selection in a real restaurant on site. Staff were friendly, efficient and accommodating. Would definitely stay again.
Roy G.
01:18 11 Jun 18
loice M.
06:48 08 Jun 18
I love everything about the place
Robert R.
04:03 04 Jun 18
Great location and a beautiful building. The rooms are a touch small as a result, but they're tastefully decorated in a way that maximizes storage and floor space. Staff are friendly, and always available. The continental breakfast is second to none, at the Madison grill you get to choose any menu option so it's plated and custom to your taste. Great start overall. Love it. Made our anniversary special and memorable!
Claudia L.
00:40 04 Jun 18
Candace R.
08:30 02 Jun 18
Live how the hotel looks, vintage and beautiful and a great team
Rob G.
15:28 30 May 18
Nice atmosphere, nice people/staff. Recommended if looking to stay somewhere that's nicer than an average hotel.
Matthew M.
03:35 29 May 18
Wonderful Sunday brunch. Perfect for anniversaries!
David G.
17:44 27 May 18
Clayton G.
01:35 24 May 18
The hotel staff was extremely friendly. The rooms were clean, modern and quiet. Would definitely stay there again.
Joshua B.
23:36 21 May 18
Nice place
Ryan S.
17:57 19 May 18
Accommodation is very nice, rooms are all different/special in some way. Price is reasonable considering location and quality of rooms. The complimentary breakfast is off the charts good. Only dissatisfaction I had was that they did not mention the fact that parking is NOT included, for the price of the rooms I would hope they would have included this, or even mention it somewhere other than at the front desk.
Chris L
01:14 16 May 18
Service was good, but took a very long time to get our food since a group of 20+ people had ordered before us. Good thing the waiter delayed our order until after we finished the appetizer to place us behind that group. Food was ok though.
Dan B.
03:31 13 May 18
The private room in the restaurant is the perfect size for a group breakfast or lunch meeting. Staff are friendly and attentive.
salif P.
03:02 09 May 18
Brent R.
03:05 05 May 18
Great boutique Hotel experience. Lots of amenities in a great location in the heart of downtown Edmonton. Suites were well appointed and the service was great. We even had complimentary wine and cheese delivered to our suite each evening!
Jonny B.
05:10 30 Apr 18
Decent food, quick service
Nadia G.
15:30 29 Apr 18
Adorable and luxurious boutique hotel in downtown Edmonton. Loved the amenities and the complimentary wine & cheese was such a nice touch! I hope I can stay here again on my next visit to the city.
Toni R.
09:07 29 Apr 18
Fun time
Brett K.
16:33 27 Apr 18
Nice hotel. The Heritage wing has good history and low water pressure.
Penoire A.
06:37 27 Apr 18
B P
19:04 11 Apr 18
Ken M.
18:24 08 Apr 18
Amazing culinary and hotel experience!
Clinton C.
15:20 03 Apr 18
Tim W.
20:28 02 Apr 18
I love this little gem. I have been coming to the hotel when in Edmonton for over 18 years and they still do a great job. Parking can be a bit tricky but not impossible. Staff are friendly and attentive and dining room food is alway quality. Great for business. Highly recommend this location
Raj P.
05:13 30 Mar 18
Love this cute boutique hotel. Has an AMAZING manager at the reception. So so so good!!
Tech A.
23:57 04 Mar 18
What's to say it's a bank.
Brad M.
19:43 04 Mar 18
Great location awesome breakfast
Jason L.
04:00 25 Feb 18
Nice place
Ginny B.
07:58 19 Feb 18
Mike M.
15:45 18 Feb 18
Great boutique hotel. Rooms are very clean and the staff are very friendly. Stayed at the hotel for Winefest, and it is a quick 5 minute walk to the Shaw Conference Centre. Madison's Grill never disappoints for a great meal. First time staying at the hotel, and would highly recommend. Complimentary wine and cheese is a nice touch.
Phil C
18:17 16 Feb 18
Excellent Hotel in every respect. Could not wish for a more pleasant place to stay in Edmonton. Quietly efficient, helpful and very happy staff.Recommended!!
John B.
17:15 15 Feb 18
Wonderful hotel. We stayed in the Heritage Room. Loved the old style decor and bed was very comfortable. Complimentary cheese and wine in the room was a nice touch. Breakfast was fantastic
Chrystal S.
17:25 14 Feb 18
Fabulous rooms and friendly, thorough and efficient service.
Clay R.
04:11 05 Feb 18
Anina M.
04:31 03 Feb 18
No parking, public washroom smelt like sewer and leak was roofing.
Daryl K.
04:10 02 Feb 18
Excellent stay at Union Bank. Service was extraordinary, the rooms were spacious, and we'll appointed. Parking was extremely convenient. Will stay again.
D W.
22:03 05 Jan 18
We found the food to be outstanding and the wait staff were excellent. The ambience really enhanced the experience as well. I have been here for both dinner and lunch and on both occasions my expectations were exceeded.
Donald G.
01:04 27 Dec 17
Comfy hotel and right down town
Jarrett K.
05:02 17 Dec 17
Found what I needed quick and easy.
Meg M.
03:35 12 Dec 17
Check in was easy and the staff was very nice. Loved the room. It was clean and well decorated. Very cozy.
Matt M.
01:04 12 Dec 17
The food was okay; I don't think the chef was in that night as the were no specials, everything took a very long time to come out, and when it did it was not quite done (chewy pasta, chewy risotto, crunchy scalloped potatoes). Very very nice scallops for the appetizer though, and our waiter was good. Dinner and drinks were very expensive, which we knew going in, but it feels worse when it doesn't live up to expectations. I've been to Madison's in the past for lunch and dinner and it has always been good, so I'll try again, but it will be a while before I do.
Jason R.
16:36 11 Dec 17
My wife and I recieved a wedding gift that was a nights stay at the hotel. The experience was so good and very special that that's what we have now been giving the same thing for wedding gifts to our friends. The website has been a great source of information.
Janine R.
04:35 11 Dec 17
I love this hotel. The rooms are individually styled. It's a boutique hotel, that's first class. It's location is great, in the heart of Edmonton, and close to many imenities.
Charlie H.
21:40 09 Dec 17
Wonderful boutique hotel, stayed one night for a Christmas party. Staff are extremely friendly and helpful. Would have been 5 stars, but if you're over 5 feet tall, using the shower becomes a challenge, and the fun game of "when will you hit the shin breaker".
Mark B.
05:06 15 Nov 17
The brunch at Madison's, the hotel restaurant, was fantastic with attentive service, good food, and fresh ingredients. We've been in the past and had similar experiences and will be back for sure!
Steve B.
17:53 11 Nov 17
Amazing service, amazing staff, room upgrade for a very small mix up, delicious breakfast included with stay. We were very Impressed and will be staying here again.
Thai N.
19:15 10 Nov 17
Great small sized hotel. The front desk check in was very pleasant and took the time to insure I was totally informed about the hotel. Free wine and cheese in my room was an extremely nice touch. I had a full choice of the menu for my complimentary breakfast. Even the issue with the wrong number on my credit card was handled quickly and kindly.
Jenny G.
23:54 03 Nov 17
Stayed for the hockey game..the rooms where beautifully renovated. Defiantly going back
Alan B.
00:06 03 Nov 17
Fantastic Lunch at Madison's at Union Bank Inn
Clayton P.
23:02 24 Oct 17
I only went to the restaurant and lounge! And it was a great time! Food was amazing! And our server was so much fun!
Kim B.
20:52 21 Oct 17
What a wonderful place to stay! Our book club was treated like royalty from the moment we entered the hotel. The staff were friendly and very accommodating. Absolutely a fabulous place to stay!
Justin H.
14:23 01 Oct 17
Food is good. Atmosphere is great.
Nicholas B.
19:02 17 Sep 17
Friendly staff, excellent atmosphere and complementary wine and cheese! What's not to love?!
Brittany B.
15:02 17 Sep 17
My husband booked a night for us to celebrate our one year wedding anniversary. It was very nice, very friendly staff in both the restaurant and the hotel.
Nick M.
14:06 09 Aug 17
Great custom service from the front staff. Location is prime if you have things to do downtown. Complimentary breakfast at Madison grill is a very nice touch. They also provide you complimentary wine and cheese in the evening. Great boutique hotel in Edmonton.
Julie M.
13:37 09 Aug 17
Our room was very clean and spacious, loved the wine and cheese that was left for us, staff was very helpful and professional, and the breakfast that was a included was delicious.
Jack P.
01:18 07 Aug 17
We had a Room Choice and could pick our Room Theme Colour at Reservation time. We were very please with our room and the welcome package. Always nice to stay in a boutique hotel. Thanks for the fun time .....
Jeffrey N.
02:31 30 Jul 17
Great service and a wonderful historic building. We live 6 blocks or so from the hotel, but stayed here as a staycation for our 5th year wedding anniversary. Walking distance from great eateries like Hardware Grill, 104th street, etc. Highly recommend.
Jacqueline
01:07 29 Jul 17
Outstanding service at this hotel.Decor is very nice good breakfast and very peaceful highly recommended for a romantic get away.
Carey W.
05:08 23 Jul 17
Nice rooms and great service all around.
Derek M.
07:34 09 Jul 17
Staff was amazing, meal was fantastic, highly recommend!
Cengiz D.
16:39 20 Jun 17
Small and cozy hotel; they treat you well
John B.
13:41 15 Jun 17
Scott S.
06:39 04 Jun 17
Penny A.
04:34 20 May 17
My favorite Edmonton restaurant by far. Beautiful decor, excellent service that goes above and beyond, amazing and delicious food. Exceptional in every way.
Brian K.
00:07 25 Apr 17
The hotel was very nice. A very pleasant place to stay. Was a little disappointed with the lack of communication by Hotel staff. We were not informed that there was a cost to park until we checked out. We were never given a checkout time, we had to go find it. A little disappointing considering the quality of hotel. Otherwise it was a good place.
Jennifer K.
01:33 24 Apr 17
I was there for a wedding function. The staff were super friendly and helpful to my sister and other family who were also hiring rooms. I would return to spend time in this heritage style inn in the future.
Morgan H.
13:02 03 Apr 17
We went to book a venue for our wedding and the front desk was completely unhelpful. He rushed us through the room without even turning in the lights or opening the drapes. We won't be booking our wedding there despite it being a beautiful room.
Eton Douglas S.
03:38 30 Mar 17
great hotel staff easy access to downtown businesses and entertainment
Andy T.
01:01 20 Mar 17
Awesome romantic boutique hotel. Staff was amazing
Marie T.
03:07 18 Mar 17
Amazing food and service
n M.
21:31 04 Mar 17
Madisons grill. Great service. Main service was cold.
Monica S.
19:45 02 Mar 17
Stayed here a few times, even got married and had reception here. Loved the place until we stayed there after Garth Brooks concert and found a 125 charge for spilling wine on a sheet. It was not much wine but apparently they felt the need to charge for that. I cannot accept that !! I have never had a problem with getting rid of wine stains before when spilled on linens.I also have never EVER been charged from other hotels before !!!Accidents happen!!! I would have hoped to continue to go to this place as it brings back a lot of good memories .But will not be returning due to a charge that i feel was not necessary. For the price of the room you would not think they would cry over spilled wine on a sheet.
Con N.
02:50 27 Feb 17
In town for the Trisha Yearwood World Tour, stayed over for a couple of nights.Great room, complimentary wine and cheese each evening.The location is spot on for restaurants and Rogers Place.The staff are amazing, really helpful and friendly.I'll be back!
Phat N.
05:56 25 Feb 17
Very nice room and super amazing staff, would highly recommend.
Tony W.
03:38 19 Feb 17
The whole booking process was horrible. Stayed twice and both times they screwed it up(looking back on it the people in front of me my first time also had similar issues where they were scrambling for payment because the hotel "could not find it". Booked rooms for someone to see a dying friend and they lost my payment and made the grieving pay. So that was a fun surprise for them to get and rather then call the number that had booked the room they told my guests nothing could be done(this was not true at all). On the other occasion they closed out my account, then came up to my room asking for more money because they had not added omethibg on. What a disaster. The hotel is fine. But what an absolute disaster of these booking were and how poorly they were handled by the staff.
Annette W
13:41 15 Feb 17
Kimberly B.
07:08 15 Feb 17
John O.
10:19 05 Feb 17
Room is nice. Service is top notch. Bed is comfy. Wine is small. The gesture is nice. I would stay again.
Rosalyn T
13:32 24 Jan 17
Cherie P.
01:44 19 Jan 17
Water pressure is poor. Binging a regular customer it seems I am continuously telling them my preferences but I rarely get them. Group rates are more expensive than single which seems silly.
Ryan M.
09:25 15 Jan 17
Great little venue for a work party. Alcohol was a little pricey but great atmosphere and food.
Patricia B.
20:56 05 Jan 17
We had a nice night, the room is lovely in a boutique way. Location is wonderful. Disappointed with the surprise $20 charge for parking the next morning, was not warned about that at all.
Aaron D.
05:50 19 Dec 16
Wonderful venue! Great staff!
CW C.
19:22 16 Dec 16
Robyn O.
00:28 15 Dec 16
Arjun S.
10:05 12 Dec 16
Nice
Denis O.
01:53 02 Dec 16
Great venue.
Phares F.
21:48 20 Nov 16
Great service, beautiful environment, amazing food.
Chris S.
18:34 08 Nov 16
Jackie C.
04:59 10 Oct 16
Small boutique hotel. Overpriced.
bhawna S.
08:37 24 Sep 16
I was there for a meeting.. I like the overall arrangements there
Matt G.
04:50 20 Sep 16
Went for a wedding. It was alright. The microphone was pretty spotty, not sure if it was provided by the hotel or not.
Mike L.
18:05 12 Sep 16
Attended a wedding ceremony and reception. Facility was great, plated Neal service was excellent, and food cooked perfectly. Service was quick and efficient.
Peggy L.
05:07 12 Sep 16
We attending a wedding there today. The food was fabulous and the staff were friendly and professional. Highly recommend!
Vince R.
05:00 11 Sep 16
Always courteous consistent hospitality.
joan C.
20:35 18 Aug 16
John L.
21:30 13 Aug 16
Very nice hotel and food. Staff was friendly
Donna T.
05:17 05 Aug 16
Steak was cooked correctly and tasty. Bread was cold and not that good. Waiter tried to tell us that trout is the same as salmon which is so not true. Desserts were good ans had a good selection of wine.
Adam E.
18:15 31 Jul 16
Helpful staff, clean rooms, not a lot of parking.
Markus A.
13:33 30 Jul 16
Amazing service. Would recommend.
Rob B.
17:31 26 Jul 16
A hotel
Dan C.
01:20 25 Jul 16
Very nicely decorated rooms. The Queen rooms in the Heritage wing are very small, but reasonably priced. Not a problem if your just sleeping here. There was a wedding on so they "upgraded" us to the Heritage wing. Tiny room with a view of a wall. I upgraded us to the presidential suite. It is a terrific room with an ok view. But overpriced in my opinion. The staff was very friendly and accommodating. I just wish they had told me when I called about the wedding. I would probably stay here again because my wife loves how the rooms are decorated. Just make sure and tell them exactly what you want when you make the reservation.
Tyler K.
04:31 03 Jul 16
I went to the restaurant for drinks with my wife. Best service I've ever had.
Kirby G.
03:47 30 Jun 16
A very nice boutique hotel with a few drawbacks. Loved the breaskfast included in room fare and it's very cozy. Every room is uniquely decorated. I had the "Monroe" which was Victorian. I thought the windows didn't do a good enough job at blocking noisy traffic sounds and the bathroom had very little counter space. Additionally, my room had too much furniture for its size. Beyond that, the price, location and comped breakfast make for a great value.
Hodges F.
05:17 29 Jun 16
I really enjoyed the location of the Union Bank in. My visit was actually just to the Gardens and public seating area just outside the Union Bank in. It was beautiful and the grounds were well-kept
Katy B.
18:57 19 Jun 16
Patrick C.
07:18 13 Jun 16
Took advantage of an offer that included a suite upgrade, wine / cheese plate and breakfast included. The room was spacious and comfortable. All amenities were as advertised and no unpleasant surprises. There was nothing over and above our high expectations but they were definitely met.
Kimberly J.
00:40 04 Jun 16
Beautiful vintage hotel
Alex T.
05:19 30 May 16
Nice and cozy location. Can get too warm at times. Smell of gas in hallway due to old furnace? Good place for weddings. Curious to stay here for a night. Reminds me of 1900's Alberta.
Nelson F.
05:33 28 May 16
Nice location, excellent breakfast options
Matthew L.
05:17 15 Apr 16
The rooms I saw had old ruined wallpaper and the whole building smelled of mould.
Shane M.
15:53 12 Mar 16
Very accommodating. Breakfast was okay...first morning the omlette felt microwaved. Front desk staff very friendly.
Darren P.
11:00 22 Feb 16
Unique hotel in the heart of Edmonton. Very comfortable and private rooms. The complimentary breakfast at Madison's Grill is the absolute highlight - a million times superior than any other "free" breakfast at any other hotel in the city.
Jd
07:30 16 Feb 16
To tall for the shower if your over 5'8 ft your your to tall
Brandon M.
05:58 30 Nov 15
Excellent location, decent price, stayed in the heritage wing and the air system is quite loud so we didn't have a great sleep.
Andy B.
03:35 25 Nov 15
Ronda P.
08:26 30 Aug 15
The room was tiny, but clean. Unfortunately, the building is not soundproofed at all, so noisy Jasper Ave gets in with full force.The room service staff questioned if I was old enough for the wine and cheese sampler (which is tiny). They should know based on my reservation. Overtime I asked for something, they seemed impatient and rushed me.Madison's was over priced and underwhelming and the waiter was rude. We ordered our food and the bill was delivered even before we got the entree!
Christi L.
13:23 15 Mar 15
Working with Kristina and her staff at the Union Bank Inn was a wonderful experience - everyone was very professional, friendly, and welcoming. They were very accommodating in arranging things just as we wanted them. On our big day we didn't worry about a thing - we had total confidence that everything would go smoothly and be just what we hoped - and it was! Our guests loved the Giverny Ballroom and the guest rooms - such a beautiful hotel. We couldn't be happier with our choice of venue and catering for our wedding - thank you!
Gordon H.
02:24 08 Nov 14
Mike B.
19:58 12 Jun 14
We had a Dealer Council here hosted by AutoTrader and it was a first class event. Food and service was on point and the staff are friendly. I would recommend this restaurant to anyone looking to host a small to medium function.
Michael M.
05:57 04 Feb 11
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Yelp Rating
4.5
Based on 16 reviews
Union Bank Inn
Union Bank Inn
4.5
Gary K.
12:07 26 Dec 20
We stayed at the Union Bank Inn over Christmas. Prior to arriving we were not told about the $25 per night charge for parking, whether you were outside or...
Bruce B.
18:36 25 Jun 20
They won't refund me a visit that I booked before the Covid shutdown.I can't get there legally, they can't provide the amenities that were advertised at...
Amy A.
12:53 19 Aug 18
My husband and I recently stayed at the hotel for our anniversary. The room was clean and well kept. We were very satisfied. We were not impressed however...
Anna T.
21:48 24 Jan 18
Charming hotel. The rooms are charming and cozy. I loved the fireplace. The bathroom was spacious and clean, very nice tub. Breakfast was delicious and the...
Nicole W.
23:10 24 Sep 15
This is one of my favourite places in Edmonton to eat! The food is awesome!!! We even had it as a dinner club with work as a payoff as its so...
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Reservations: 780.401.2222
madisons@unionbankinn.com

BREAKFAST
Monday-Friday 7-10am
Saturday-Sunday 8-11am

DINNER
Sunday-Thursday – 5 to 9pm
Friday-Saturday – 5 to 10pm

Hours subject to change without notice.

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