King Room

Thank you so incredibly much Graham! It was a wonderful day, the Union Bank Inn and your team made it so much more than we could have imagined! We are having a heck of a time articulating how blown away we were by the hotel and the team- it was nothing short of amazing and we cannot thank you enough.  Every single interaction we had with the staff at the hotel was incredible, it just could not have been more perfect. A million thank yous from both Shane and I, we will be raving about this for ages!

We would just like to extend a warm thank you to you and the staff at the Union Bank Inn. We first stayed at your property on our wedding night ten years ago and have stayed on a few anniversaries since then. We absolutely love your hotel. Last night we stayed to celebrate our ten year anniversary. We were so impressed by the front desk staff member named Nikola. This man is such a great ambassador for your property. He was genuinely kind and welcoming – and actually seemed to enjoy the experience of greeting guests (this is so rare in today’s customer service experience). We were upgraded to the Giverny Suite based on comments the staff left on our profile from our last stay. Wow, what an amazing space that suite is. We loved the soaker tub. Breakfast at Madison’s Grill was perfect, as it always is. The server, Belinda was a hard working and very friendly woman. We will be sure to leave glowring reviews on Trip Advisor, and tell everyone who will listen how amazing the Union Bank Inn is.

I have never had such great service in a hotel. This little out of the way jewel is a unique Boutique hotel in downtown Edmonton, close to Rogers Place. I stay there for work about 7 times a year and what stands this hotel out for me is the kindness of all the staff and the cleanliness of the hotel. A wonderful experience with a complimentary wine and cheese plate delivered at the end of a long day.